Terms and Conditions for dalorivenqa.com

These Terms and Conditions govern your access and use of our emotional intelligence services and resources in South Africa.

December 26, 2025

Acceptance of Terms

By using our website or services, you agree to these terms and acknowledge your responsibility to comply. If you disagree with any part, please do not use our services.

Definitions

Key terms used within these Terms and Conditions are clarified for your understanding.

“Service” refers to emotional intelligence, emotional management, and support tools offered on this platform.

“User” means any individual accessing or using our website or services, either personally or on behalf of an organization.

“Content” means all materials, information, and resources offered through our website.

“Confidentiality” is the commitment to protecting user information and ensuring its restricted use.

Service Use Guidelines

Use our platform responsibly, following all applicable laws. Service abuse, inappropriate content, or infringement of others’ rights is not permitted.

Eligibility

Our services are intended for adults residing in South Africa, unless otherwise stated. Users must provide accurate information when engaging our services.

Users must be at least 18 years old.

User Responsibilities

As a user, you must act respectfully, honestly, and lawfully on our platform.

Provide correct, up-to-date personal information when requested.
Keep login credentials secure and avoid sharing them with third parties.
Use our services in good faith and comply with our policies.
Inform us promptly of any unauthorized activity related to your account.

Prohibited Activities

The following actions are not permitted on our platform:

Exploiting or harassing other users in any manner.
Spreading false information or uploading harmful digital material.
Attempting to access restricted parts of the website unlawfully.
Using our resources for unlawful or deceptive purposes.
Copying or redistributing platform content without permission.

Intellectual Property Rights

All website content, including text, images, and design, is protected and remains the intellectual property of dalorivenqa.com unless otherwise stated. You may not copy, modify, or distribute content without prior written consent.

User Provided Content

Users are responsible for their own content uploaded or shared through our website, ensuring it complies with legal and ethical guidelines.

User Content Rights

By submitting content, you grant us the right to use and display it as described, without violating your privacy.

Privacy Policy and Data

Your personal data is handled according to our Privacy Policy. We review data protection practices regularly and uphold strict confidentiality in alignment with South African law.

See Privacy Policy

Important Disclaimer Notice

Please review all disclaimers, which clarify limitations and specific responsibilities.

Disclaimer Statement

We provide resources for emotional well-being but do not guarantee specific results. Results may vary for each user.

Limitation of Liability

We are not liable for direct or indirect damages from your use of our services except as required by South African law.

Indemnification

You agree to indemnify and hold harmless dalorivenqa.com and affiliated parties from any claims arising from your use of the site or services.

Dispute Resolution Process

Any disputes will be addressed through good-faith negotiations first.

Arbitration

Disputes not resolved through negotiation may be subject to binding arbitration, with both parties' agreement.

Arbitration will comply with South African law and regulations.

Online Dispute Resolution

You may access government-approved online dispute resolution platforms for certain complaints.

Access Dispute Resolution

Severability

If any part is found invalid, the remaining terms remain effective.

Entire Agreement

These Terms constitute the complete agreement between you and dalorivenqa.com regarding use of the services.

Governing Law and Jurisdiction

These terms are governed by the laws of South Africa. All disputes are subject to local jurisdiction.

Termination

We may suspend or terminate your access in case of policy violations or unlawful behaviour. Notice will be provided where appropriate.

Amendments

We reserve the right to amend these Terms and Conditions. Check this page periodically for updates.

Contact Information

For any questions about these terms, kindly reach out to our team.

Support Email: content@dalorivenqa.com

Support Phone: +27496238682

Support Address: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa

Effective Date: December 26, 2025

Version: 1.2